Return and Refund Policy

RETURNS

Since these are consumable goods, we can’t and don’t provide any return policy on the same. The returns are accepted only if the product packaging is intact. If the product is opened, the return will not be accepted considering the hygiene and safety concerns.  

REFUND POLICY

In a case where we have withdrawn your order or have canceled it from our side, we shall initiate a full refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at order@trunativ.co.

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